uchat

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Automate your business with a powerful Omni-channel platform

Collect leads, Drive sales & engage prospects through Facebook Messenger, Whatsapp, Google Business Messenger, SMS, Voice, Slack, Telegram, and more

Today, customer expectations are higher than ever. They need answers to their questions quickly. To get ahold of you, they first search for your business online and find a link to your website. They try to call you but can't reach you. What if there was a way to eliminate this long process and make it easy for your customers to get hold of you on Google maps and chat with you directly?

What if there was an interactive voice system to help them easily find the information they need cost-effectively?

Introducing Uchat

Key features

  • Multi-chanel Support
    Handle your customer’s queries through Facebook Messenger, Google Business Messenger, Voice, WhatsApp, Telegram, Slack, SMS, and WeChat. Instagram and webchat are on the way.
  • Voice Flow
    Create your first voice virtual assistant, build IVRs, and even take payment inside of a phone call automatically
  • Google Business Messenger Chatbot
    Chat allows you to build Google business messenger chatbots at scale.
  • Whitelabel Opportunity
    You can build your own brand, logo and your own domain by using the UChat white label feature.
  • Uchat is for
    Customer service teams and digital agencies looking for the most advanced conversational AI solutions
  • Alternative to
    Phone Wagon,Manychat, Chatfuel, Chatrace, Botstar, Continual.ly, Botisfy

UChat is an easy-to-use “smart” chatbot builder that enables you to automate your business without coding.

With a smart AI chatbot, UChat streamlines customer support services and generates leads from qualified prospects across all major channels.

Multi-Channel Chatbot Platform

Building a relationship with your customer means your business needs to be where they are.

UChat enables you to automatically respond to their queries, qualify leads, automate sales in Facebook Messenger, WhatsApp, SMS, Telegram, Slack, WeChat, Voice & Google Business Messenger.

No matter which channel your customer is trying to contact you, there is always a way for you to automate the business without coding.

Voice Flow

With UChat's unique voice flow, you can build your real-time voice virtual assistant.
You can also easily build Interactive Voice Response(IVR), transfer phone calls, leave messages, and even take payment automatically in the phone calls.

Build your chatbot in Google Business Messenger

UChat just added Google Business Messenger as a new channel. You will be able to build chatbots to leverage Google’s dominant market share for online searches. 

For your information, 

  • Over 66% of U.S consumers who use navigation apps are using Google Maps
  • Over 92% of online searches happen on Google.
  • Over 70% of the world phones and tablets are run on the Android operating system

This represents a tremendous opportunity for you to offer a chatbot solution to help businesses schedule appointments, make reservations and offer excellent customer services.

Build your WhatsApp chatbot with $5/month ONLY

If you ever build a WhatsApp chatbot, you will love our WhatsApp Pricing for only $5/month(Unlimited free session messages, no markup pricing)

With the official WhatsApp business API, UChat has partnered with 360Dialog to bring this offer to you. You can start with our new number or migrate your existing number to UChat. 

All the new features for WhatsApp are supported right away, like lists, buttons, etc.

Easy to use Flow builder

You’ll get started by installing our ready-to-use templates, and then you can quickly edit the conversation in our drag and drop flow builder. Just simply drag the line to connect with different components.

It will only take literally minutes to launch a chatbot without any coding.

Visual Flow Logic - Build Chatbot like “painting”

UChat can help you build the complex logic visually

It’s like “painting” when you are building a chatbot. All you need to do is to build the logic with our “building blocks” - send message, question, action, condition, split, send an email, Goto, and comments.

UChat integrates with Google’s DialogFlow to give you a super-smart, flexible system that can be trained for better responses and a wider variety of user inputs.

The Flow builder that developers LOVE!

Not only is UChat easy to use for non-tech users but it’s also a powerful platform for developers to build apps within the Uchat system. With an in-built database, HTTP request, JavaScript function and JSON variable & action you can easily build complicated chatbots without any coding skills!

Ecommerce across all channels

UChat ecommerce feature allows customers to place orders across all the channels we supported.

Your customer can easily search for your products, and UChat streamlines the checkout process for you.

You can set up coupon codes, set up delivery areas, send order confirmation & abandon checkout follow up easily.

Manage & reply through Livechat & Inbox

Even if you have a smart chatbot, you will need human support from time to time. UChat allows you to send notifications(SMS, phone call, slack, email) to human agents, and also a live chat/inbox keeps all your contact and conversations on the same page.

Unlimited Integrations

Despite all the integration we already have(Stripe, Calendly, Google sheet, Dialogflow, SMTP, Sendgrid, Gmail, Mailchimp), you can still easily connect to other 3rd parties through our Zapier, Integromat, Pabbly Connect, and even build your own integration with our “mini-apps”.

Build your own brand with our white label program

For digital marketers and agencies, UChat is the perfect platform that allows you to white-label the platform into your own brand. You can use your own domain, and have your own brand name and login pages.

Features Included in All Plans

  • Lifetime access to UChat
  • All future updates to the respictive plans
  • 30 days money-back guarantee
  • Access to all the basic and advanced features included in each plan

Plans

  • Pro

    Onetime Payment $99

    10 Chatbots with 5 million Total subscribers
    6 channels: Facebook Messenger, WhatsApp, SMS, Wechat, Slack, Telegram
    1 Workspace
    2 Members

    Sold Out
  • Pro Plus

    Onetime Payment $299

    50 Chatbots with 5 million Total subscribers
    8 Channels: Facebook Messenger, Google Business Messenger, Voice, WhatsApp, SMS, Wechat, Slack, Telegram
    1 Workspace
    5 Members

    Sold Out
  • Agency

    Best Value
    Onetime Payment $499

    Unlimited Chatbots with 5 million Total subscribers
    8 channels: Facebook Messenger, Google Business Messenger, Voice, WhatsApp, SMS, Wechat, Slack, Telegram
    1 Workspace
    20 Members
    White label
    Custom domain

    Sold Out
  • Agency Plus

    Onetime Payment $999

    50 Chatbots with 250,000 Total
    subscribers for each workspace
    8 channels: Facebook Messenger,
    Google Business Messenger, Voice,
    WhatsApp, SMS, Wechat, Slack,
    Telegram
    20 Workspaces
    5 Members for each Workspace
    White label
    Custom domain

    Sold Out

Frequently Asked Questions

What makes UChat the best platform to build a chatbot?

UChat can help you automate your business without coding. UChat platform is friendly to both non-tech and tech users.

If you are non-tech, you can get started with our growing templates and using drag & drop flow builder to complete the chatbot within minutes.

If you are tech-savvy, you will love the features we offer like built-in database, HTTP request, JSON variable, JavaScript functions, dynamic content, etc. You can even add “AI'' into your chatbot(powered by Dialogflow).

Plus, UChat can allow you to build a chatbot with 8 channels(Facebook messenger, Google Business Messenger, Voice, SMS, WhatsApp, Wechat, Slack, Telegram) already, the Instagram channel will be added in the near future.

How long has UChat been around?

UChat has been developing since 2019 in Melbourne, Australia, and after 2 years of continuous development, it has already grown into a multi-channel chatbot platform as of today.

How do I contact support?

Our support team is reachable through email([email protected]) or our official messenger channel(the one on our website- uchat.com.au).

Also, you can check our Youtube channel for tutorials.
Youtube Channel: https://www.youtube.com/channel/UCYMSjTJEWWQxiSapyLaMqRQ

Moreover, you can join our Facebook group, and ask questions in our group.
Facebook Group:https://www.facebook.com/groups/uchat.com.au
You can find help articles here - https://docs.uchat.com.au/

Do I need coding skills to use UChat?

No, you don’t need any coding skills with UChat. We have an easy drag & drop flow builder. You can easily build a chatbot within minutes.

How is UChat compared to Manychat, Chatfuel, Chatrace and other bot platform?

In order for you to have a clear comparison with different chatbot platforms.

We have prepared a comprehensive comparison with different platforms based on interface, Chatbot elements, Users, Messages, AI & NLP, Channels, Integrations, Marketing, Pricing, Analytics, Ecommerce, Templates & Cloning, Optimisation & Support, etc.

Most of the data about other platforms are based on the reviews from chatimize.
https://chatimize.com/chatbot-platform-comparison/

Please do note that some of the data might be outdated considering the fast changing landscape of the chatbot market.

The comparison is for your reference only, if you find any errors or incorrec information, please contact us through [email protected], we will make the necessary changes.

You can find more details here:

UChat vs Manychat:
https://blog.uchat.com.au/uchat-vs-manychat/

UChat vs Chatfuel:
https://blog.uchat.com.au/uchat-vs-chatfuel/

UChat vs Chatrace:
https://blog.uchat.com.au/uchat-vs-chatrace/

UChat vs Botstar:
https://blog.uchat.com.au/uchat-vs-botstar/

UChat vs Botsify:
https://blog.uchat.com.au/uchat-vs-botsify/

UChat vs Continually:
https://blog.uchat.com.au/uchat-vs-continually/

How can I get started with $5 per month pricing with WhatsApp?

UChat has partnered with 360Dialog to bring the best pricing to you, $5/month flat price unlimited messages, no mark up on FB pricing.

You can start with new pricing with a new number, or follow the instructions to migrate your WhatsApp number from any other BSP to 360Dialog.
Start with a new number: https://hub.360dialog.com/lp/whatsapp/t94o8DPA
Migrate your number: https://hub.360dialog.com/lp/migrate/t94o8DPA

What's the difference between Workspaces and members?

Each UChat account refers to a user/person. Workspace is to be seen as a team while members are users/persons working in the team. A workspace can have many members. A user can join many workspaces.

There are 3 kinds of members, owner, admin and normal members. The first member of a workspace, or say, the user who created the workspace is the owner of the workspace. Then the owner can invite other users to join the workspace to be admins or normal members.

Where is your roadmap?

Here is the link to our roadmap,
https://trello.com/b/f68T3oVG/uchat-roadmap

We are working on Facebook Ads integration, and then Instagram channel, etc.
If you have any suggestion, you can add on our roadmap or post in our Facebook Group

How Can I stack codes?

Yes, you can stack any code as you want. And you can just create a new workspace, and then redeem the code in that workspace, and then you are all good to go.

If we are digital agencies, how can we give our clients access?

Usually it depends on how much information your client wants to get access to. In this case, I will take our Agency plan as an example.

If your client needs to only access a lead summary(no access to the flows & inbox), you can push the leads data into Google Sheets and share it with them.

If your client needs to access to the flow builder & inbox, there are 2 ways to do that:

First, you can create a separate workspace for them or ask them to create their own workspace and add you as a team member. Do remember that this new workspace is not included in your LTD plan. Your clients need to subscribe to use Pro features.

Second, you can also add them as a member to your account. Do note, more permission control will be added in the future. Currently we support members & admin. For our Agency plan, you get a 20 member slot to use.

Rated 5.00 out of 5 based on 1 customer rating
1 Reviews (1 customer review)

1 review for uchat

  1. Rated 5 out of 5
    1 Reviews

    Chengyun Li (verified owner)

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Ask a Question


shr31pals
August 18, 2021

Any split payment option for the top tier?

alex
August 18, 2021

Could you please explain how uChat is a Phone Wagon replacement? Can we bring our new numbers? Can we get new numbers? I don't see any information about this. Thanks

matthew miao
August 18, 2021

If you already have those number with the service provide we support like twillio, and signalware, you can bring your old number. You can purchase new number with the service provide we support.

login
August 18, 2021

[Q] 1 Workspace and 20 Members for agencies is quite not the deal I was looking for, please reconsider the limits as this is a dealbreaker to us.

[Q] Any ETA on Instagram and Website bot?

matthew miao
August 18, 2021

1. Thanks for your feedback.

2. Instagram we already start working on that. it's not far along to come. join our Facebook group for more updates.

website bots is on our future roadmap, no ETA yet.

technotvchannel
August 18, 2021

is it facebook approved?

matthew miao
August 18, 2021

Yes, it is.

jfonsecaboy
August 18, 2021

Price for aditional Workspace and members?

matthew miao
August 18, 2021

Thanks for your comments. we are get back to you on this, more information, you can join our Facebook group here:
https://www.facebook.com/groups/uchat.com.au

Firdaus Azizi
August 26, 2021

Is it possible to stack the Agency Plus account to get more workspace?

john-9810
August 30, 2021

What will happen when we need more workplaces or members? How much will adding a workplace cost?

Mohamed
August 30, 2021

More work spaces can be purchased at the market rate with 20% discount

ntamboly
September 1, 2021

Can I get API access to integrate my own channel?

Mohamed
September 2, 2021

yes you can build miniapps within Uchat and connect through API

 
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