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Collect leads, Drive sales & engage prospects through Facebook Messenger, Whatsapp, Google Business Messenger, SMS, Voice, Slack, Telegram, and more
Today, customer expectations are higher than ever. They need answers to their questions quickly. To get ahold of you, they first search for your business online and find a link to your website. They try to call you but can't reach you. What if there was a way to eliminate this long process and make it easy for your customers to get hold of you on Google maps and chat with you directly?
What if there was an interactive voice system to help them easily find the information they need cost-effectively?
UChat is an easy-to-use “smart” chatbot builder that enables you to automate your business without coding.
With a smart AI chatbot, UChat streamlines customer support services and generates leads from qualified prospects across all major channels.
Multi-Channel Chatbot Platform
Building a relationship with your customer means your business needs to be where they are.
UChat enables you to automatically respond to their queries, qualify leads, automate sales in Facebook Messenger, WhatsApp, SMS, Telegram, Slack, WeChat, Voice & Google Business Messenger.
No matter which channel your customer is trying to contact you, there is always a way for you to automate the business without coding.
With UChat's unique voice flow, you can build your real-time voice virtual assistant.
You can also easily build Interactive Voice Response(IVR), transfer phone calls, leave messages, and even take payment automatically in the phone calls.
Build your chatbot in Google Business Messenger
UChat just added Google Business Messenger as a new channel. You will be able to build chatbots to leverage Google’s dominant market share for online searches.
For your information,
This represents a tremendous opportunity for you to offer a chatbot solution to help businesses schedule appointments, make reservations and offer excellent customer services.
Build your WhatsApp chatbot with $5/month ONLY
If you ever build a WhatsApp chatbot, you will love our WhatsApp Pricing for only $5/month(Unlimited free session messages, no markup pricing)!
With the official WhatsApp business API, UChat has partnered with 360Dialog to bring this offer to you. You can start with our new number or migrate your existing number to UChat.
All the new features for WhatsApp are supported right away, like lists, buttons, etc.
Easy to use Flow builder
You’ll get started by installing our ready-to-use templates, and then you can quickly edit the conversation in our drag and drop flow builder. Just simply drag the line to connect with different components.
It will only take literally minutes to launch a chatbot without any coding.
Visual Flow Logic - Build Chatbot like “painting”
UChat can help you build the complex logic visually.
It’s like “painting” when you are building a chatbot. All you need to do is to build the logic with our “building blocks” - send message, question, action, condition, split, send an email, Goto, and comments.
UChat integrates with Google’s DialogFlow to give you a super-smart, flexible system that can be trained for better responses and a wider variety of user inputs.
The Flow builder that developers LOVE!
Ecommerce across all channels
UChat ecommerce feature allows customers to place orders across all the channels we supported.
Your customer can easily search for your products, and UChat streamlines the checkout process for you.
You can set up coupon codes, set up delivery areas, send order confirmation & abandon checkout follow up easily.
Manage & reply through Livechat & Inbox
Even if you have a smart chatbot, you will need human support from time to time. UChat allows you to send notifications(SMS, phone call, slack, email) to human agents, and also a live chat/inbox keeps all your contact and conversations on the same page.
Despite all the integration we already have(Stripe, Calendly, Google sheet, Dialogflow, SMTP, Sendgrid, Gmail, Mailchimp), you can still easily connect to other 3rd parties through our Zapier, Integromat, Pabbly Connect, and even build your own integration with our “mini-apps”.
Build your own brand with our white label program
For digital marketers and agencies, UChat is the perfect platform that allows you to white-label the platform into your own brand. You can use your own domain, and have your own brand name and login pages.
Features Included in All Plans
10 Chatbots with 5 million Total subscribers
6 channels: Facebook Messenger, WhatsApp, SMS, Wechat, Slack, Telegram
50 Chatbots with 5 million Total subscribers
8 Channels: Facebook Messenger, Google Business Messenger, Voice, WhatsApp, SMS, Wechat, Slack, Telegram
Unlimited Chatbots with 5 million Total subscribers
8 channels: Facebook Messenger, Google Business Messenger, Voice, WhatsApp, SMS, Wechat, Slack, Telegram
50 Chatbots with 250,000 Total
subscribers for each workspace
8 channels: Facebook Messenger,
Google Business Messenger, Voice,
WhatsApp, SMS, Wechat, Slack,
5 Members for each Workspace
UChat can help you automate your business without coding. UChat platform is friendly to both non-tech and tech users.
If you are non-tech, you can get started with our growing templates and using drag & drop flow builder to complete the chatbot within minutes.
Plus, UChat can allow you to build a chatbot with 8 channels(Facebook messenger, Google Business Messenger, Voice, SMS, WhatsApp, Wechat, Slack, Telegram) already, the Instagram channel will be added in the near future.
UChat has been developing since 2019 in Melbourne, Australia, and after 2 years of continuous development, it has already grown into a multi-channel chatbot platform as of today.
Our support team is reachable through email([email protected]) or our official messenger channel(the one on our website- uchat.com.au).
Also, you can check our Youtube channel for tutorials.
Youtube Channel: https://www.youtube.com/channel/UCYMSjTJEWWQxiSapyLaMqRQ
Moreover, you can join our Facebook group, and ask questions in our group.
You can find help articles here - https://docs.uchat.com.au/
No, you don’t need any coding skills with UChat. We have an easy drag & drop flow builder. You can easily build a chatbot within minutes.
In order for you to have a clear comparison with different chatbot platforms.
We have prepared a comprehensive comparison with different platforms based on interface, Chatbot elements, Users, Messages, AI & NLP, Channels, Integrations, Marketing, Pricing, Analytics, Ecommerce, Templates & Cloning, Optimisation & Support, etc.
Most of the data about other platforms are based on the reviews from chatimize.
Please do note that some of the data might be outdated considering the fast changing landscape of the chatbot market.
The comparison is for your reference only, if you find any errors or incorrec information, please contact us through [email protected], we will make the necessary changes.
You can find more details here:
UChat vs Manychat:
UChat vs Chatfuel:
UChat vs Chatrace:
UChat vs Botstar:
UChat vs Botsify:
UChat vs Continually:
UChat has partnered with 360Dialog to bring the best pricing to you, $5/month flat price unlimited messages, no mark up on FB pricing.
You can start with new pricing with a new number, or follow the instructions to migrate your WhatsApp number from any other BSP to 360Dialog.
Start with a new number: https://hub.360dialog.com/lp/whatsapp/t94o8DPA
Migrate your number: https://hub.360dialog.com/lp/migrate/t94o8DPA
Each UChat account refers to a user/person. Workspace is to be seen as a team while members are users/persons working in the team. A workspace can have many members. A user can join many workspaces.
There are 3 kinds of members, owner, admin and normal members. The first member of a workspace, or say, the user who created the workspace is the owner of the workspace. Then the owner can invite other users to join the workspace to be admins or normal members.
Here is the link to our roadmap,
We are working on Facebook Ads integration, and then Instagram channel, etc.
If you have any suggestion, you can add on our roadmap or post in our Facebook Group
Yes, you can stack any code as you want. And you can just create a new workspace, and then redeem the code in that workspace, and then you are all good to go.
Usually it depends on how much information your client wants to get access to. In this case, I will take our Agency plan as an example.
If your client needs to only access a lead summary(no access to the flows & inbox), you can push the leads data into Google Sheets and share it with them.
If your client needs to access to the flow builder & inbox, there are 2 ways to do that:
First, you can create a separate workspace for them or ask them to create their own workspace and add you as a team member. Do remember that this new workspace is not included in your LTD plan. Your clients need to subscribe to use Pro features.
Second, you can also add them as a member to your account. Do note, more permission control will be added in the future. Currently we support members & admin. For our Agency plan, you get a 20 member slot to use.
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Ask a Question
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Any split payment option for the top tier?
Could you please explain how uChat is a Phone Wagon replacement? Can we bring our new numbers? Can we get new numbers? I don't see any information about this. Thanks
If you already have those number with the service provide we support like twillio, and signalware, you can bring your old number. You can purchase new number with the service provide we support.
[Q] 1 Workspace and 20 Members for agencies is quite not the deal I was looking for, please reconsider the limits as this is a dealbreaker to us.
[Q] Any ETA on Instagram and Website bot?
1. Thanks for your feedback.
2. Instagram we already start working on that. it's not far along to come. join our Facebook group for more updates.
website bots is on our future roadmap, no ETA yet.
is it facebook approved?
Yes, it is.
Price for aditional Workspace and members?
Thanks for your comments. we are get back to you on this, more information, you can join our Facebook group here:
Is it possible to stack the Agency Plus account to get more workspace?
What will happen when we need more workplaces or members? How much will adding a workplace cost?
More work spaces can be purchased at the market rate with 20% discount
Can I get API access to integrate my own channel?
yes you can build miniapps within Uchat and connect through API